Do I need to use a pillow case?

For hygiene reasons we do recommend using a pillowcase, which will also maximise the lifespan of the pillow.

What size pillow cases fit this pillow?

Standard size pillow cases (75cm x 50cm) fit this pillow.

What is the firmness of this pillow?

This pillow is rated medium-soft (4/10 firmness).

Do I need to fluff the pillow?

If your pillow looks or feels like it's losing thickness, we recommend fluffing it by hand. The pillow will be more comfortable if it’s fluffed. Don't flap the outer layer like a sheet, as this might cause the filling to migrate to the far side.

Can this pillow be used for back sleeping?

Yes, this pillow is also suitable for back sleepers

I usually use two pillows. Will I need two of these?

The pillow has a fair amount of loft (15cm) so it should be suitable for use as a single pillow for most people, but this is down to personal preference. Using two of these together will almost certainly be too high.

Why do side sleepers need a specialised pillow?

In a side sleeper position, there is a larger distance between a person's head and the mattress. To keep your neck and head in a neutral position for a more comfortable sleep, a thicker pillow is needed for that extra support.

Can sleeping on your side cause shoulder pain?

Yes it can, but only because a standard pillow doesn't provide the right level of support. A thicker and firmer pillow that was specially made for side sleepers is the best solution.